1. IT Technician / IT Helpdesk Support
•PC maintenance (laptops and desktops) covers setting up new machines and basic repairs like replacing peripherals
•OS (Windows Platform) maintenance. For example, update antivirus and security patches.
•Basic LAN and Internet troubleshooting.
•General IS (Information System) troubleshooting. For example, printer problem, user ID problem and software (like MS Outlook) problem.
•Support users through call/remote or onsite.
•Monthly report preparation. For example, a monthly report to shows all the completed jobs.
•Diploma or Bachelor’s Degree in Computer Science, Computer Engineer, or IT-related field.
•New graduated are welcome to apply.
•Experience in PC Helpdesk Operation Support or IT Support 0-2 years.
•Excellent knowledge on Computer Hardware, Software, Operating System, Network and Server.
•Able to work as a shift.
•Strong analytical and troubleshooting skills.
•Good attitude, service mind and customer service skills.
•Good communication skills.
•Basic and Moderate command in English.
•Microsoft or CISCO qualification(s) would be considered a strong advantage.
2. IT Office / Programmer
•Provide day-to-day technical support to users in IT troubleshooting and computer issues resolution
•Provide support in IT hardware / software installation and administration
•Provide support in computer and server maintenance
•Troubleshooting of standard applications and network malfunctions
•Develop web-based, client/server-based applications to support business need
•Provide hardware and software training to users when necessary
•Provide guidance to users on the usage of PC hardware and software
•Thai nationality Male / Female, age between 22-30 years
•Diploma or Bachelor’s degree in Computer Science, Information Technology, or other IT related fields
•Proficient in end-user support and administration in Microsoft Windows Client/Server and network environments
•Good Knowledge of MS Access, MS SQL Server
•Knowledge of Oracle Forms/Reports and Microsoft SharePoint would be an advantage
•Able to do multi-tasks at the same time with good time management skills
•Good command of English